Member Outreach

Chat with the CEO 4.20.21

Chat with the CEO 4.20.21 Location: Zoom Attendees: 2   Most Common Themes Improve board member comportment (in-fighting, incivility) Keep an eye on changing trends   What GVR Does Well The decision to engage an objective consultant to facilitate the 5-year strategic plan was a good one Facilities are well-maintained and immaculately clean Instructors are… Read more »

Chat with the CEO 4.13.21

Chat with the CEO 4.13.21 Location: Abrego North Attendees: 5   Most Common Themes Improve communication, internal as well as external Improve comportment of the board (ie. bickering, partisanship)   What GVR Does Well Member outreach (Chats with CEO) is a welcome development after a long drought The Resident Youth program was a godsend to… Read more »

Chat with the CEO 4.6.21

Chat with the CEO 4.6.21 Location: Desert Hills Attendees: 8   Most Common Themes Improve communication, internal as well as external (especially to realtors)   What GVR Does Well Water aerobics Pickleball Art studios and programs “The wood shop is second to none.” Cleanliness and maintenance of facilities Meeting room availability for socials Friendly, accommodating… Read more »

Chat with the CEO 3.30.21

Chat with the CEO 3.30.21 Location: Las Campanas Attendees: 8   Most Common Themes Improve communication, internal as well as external   What GVR Does Well The variety of the programming Value for $ 65 clubs Capable staff Facilities are kept clean and beautiful   What GVR Can Improve Internal communication—front line staff need to… Read more »

Chat with the CEO 3.23.21

Chat with the CEO 3.23.21 Location: Santa Rita Springs Attendees: 5 Most Common Themes Improve communications, internal (responsiveness) as well as external What GVR Does Well Facilities are kept clean and in good shape Excellent staff The variety the programming COVID response; rules, cleanliness Value for $ Classes What GVR Can Improve Board sensitivity to… Read more »

Chat with the CEO 3.15.21

Location: West Center Attendees: 11   Most Common Themes Improve communications, internal as well as external Improve comportment of board—decrease habitual opposition   What GVR Does Well The breadth and scope of the programming Value for $ Studios and the variety of facilities—GVR recognizes that sports are not the only form of recreation Facilities are… Read more »

Chat with the CEO 3.9.21

Location: Canoa Ranch Attendees: 13   Most Common Themes Improve communication   What GVR Does Well Facilities (especially CR fitness) are kept clean and in good shape Facilities staff are responsive to reports of problems Diversity of programs The new maps on campus Support for clubs: trainings are great, the staff responsible are great Fourteen… Read more »

Chat with the CEO 3.1.2021

Chat with the CEO 3.1.2021 Location: Abrego South Attendees: 9   Most Common Themes Rebuild the East Center pool as it was, not as a pool for competitive swimmers Continue to expand hours and resume activities   What GVR Does Well Offers a variety of clubs, programs, and activities Maintains facilities Prior to Covid, accessibility… Read more »

Chat with the CEO 2.25.21

2.25.21 CPI Attendees: 7   Most Common Themes Improve outreach and services to folks who struggle to access GVR facilities and digital news channels Improve member-friendly policies and practices (no-show fees, inflexibility with space reservations). Increase accessibility of financial information (produce simple pie charts, translate insider terms, identify what various funds are for). Provide easy-to-understand… Read more »

Chat with the CEO Notes

On February 19, Scott Somers began a series of weekly conversations with the members, as a means of introducing himself and learning about the memberships concerns and priorities “from the horse’s mouth.” The remarks and themes from each meeting will be posted here. _____________________________ 2.19.2021 Location: EC Auditorium Attendees: 17 Most Common Themes -Communication Communication… Read more »